:root{--npc-ink:#090909;--npc-ink-soft:#151515;--npc-paper:#F2F0E9;--npc-paper-bright:#FFFEF9;--npc-paper-deep:#E8E5DC;--npc-signal:#FF4B23;--npc-signal-ink:#B52B0E;--npc-acid:#D8FF3F;--npc-blue:#4057FF;--npc-pink:#FF8AC5;--npc-cyan:#67E6FF;--npc-line:#D8D4CA;--npc-muted:#62615B;font-family:Geist,Inter,"Microsoft YaHei",system-ui,sans-serif;color:var(--npc-ink);background:var(--npc-paper);font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,textarea,select{outline-offset:3px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--npc-signal-ink)}button{cursor:pointer;min-height:44px;border:1px solid #7B7870;border-radius:12px;padding:10px 16px;background:var(--npc-paper-bright);color:var(--npc-ink);font-size:13px;font-weight:600;transition:background .16s,transform .16s}button:hover{background:var(--npc-paper-deep)}button:active{transform:translateY(1px)}button:disabled{opacity:.48;cursor:default;transform:none}.primary{background:var(--npc-signal-ink);border-color:var(--npc-signal-ink);color:#fff}.primary:hover{background:#97240d}.dark{background:var(--npc-ink);color:var(--npc-paper-bright);border-color:var(--npc-ink)}.dark:hover{background:#292824}.quiet{border-color:transparent;background:transparent}.small{font-size:12px}.muted{color:var(--npc-muted)}.mono,.metric strong{font-family:"Geist Mono",Consolas,monospace;font-variant-numeric:tabular-nums}.eyebrow{font-size:10px;letter-spacing:.18em;text-transform:uppercase;font-family:Consolas,monospace}h1,h2,h3,p{margin:0}h1{font-size:28px;letter-spacing:-.05em;font-weight:650}h2{font-size:21px;letter-spacing:-.03em}a{color:var(--npc-signal-ink)}input,select,textarea{border:1px solid #7B7870;border-radius:12px;padding:11px 12px;background:var(--npc-paper-bright);min-height:44px;width:100%;color:var(--npc-ink)}input::placeholder,textarea::placeholder{color:#6E6D67}textarea{resize:vertical;line-height:1.65}label{display:grid;gap:8px;font-size:12px;font-weight:600}form{display:grid;gap:16px}.login{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}.login-brand{padding:64px;background:var(--npc-ink);color:var(--npc-paper-bright);display:flex;flex-direction:column;justify-content:space-between}.login-brand h1{font-size:clamp(36px,5vw,72px);line-height:1.1;letter-spacing:-.06em}.login-brand p{max-width:420px;line-height:1.9;color:#c9c7bd}.login-form{display:flex;align-items:center;justify-content:center;padding:32px}.login-form>div{width:min(100%,380px)}.login-form h2{font-size:30px;margin-bottom:12px}.login-form form{margin:28px 0}.brand{display:flex;gap:12px;align-items:center}.brand-mark{background:var(--npc-paper-bright);color:var(--npc-ink);width:40px;height:40px;display:grid;place-items:center;font-weight:800;font-size:13px;position:relative;border-radius:7px}.brand-mark:after{content:"";position:absolute;width:7px;height:7px;right:3px;bottom:3px;background:var(--npc-signal)}.workspace{height:100dvh;display:grid;grid-template-columns:208px 340px minmax(0,1fr);overflow:hidden}.rail{background:var(--npc-ink);color:var(--npc-paper-bright);padding:26px 16px;display:flex;flex-direction:column;gap:28px}.rail .brand{padding:0 6px}.rail .brand b{display:block;font-size:17px}.rail .eyebrow{color:#b4b1a8;margin-top:6px}.rail nav{display:grid;gap:7px}.rail nav button{border-color:transparent;background:transparent;color:#c9c7bd;text-align:left;display:flex;gap:14px;align-items:center}.rail nav button[aria-current=true]{background:#292824;color:var(--npc-paper-bright);border-left:3px solid var(--npc-signal)}.rail nav .num{font-family:Consolas,monospace;font-size:11px;color:#97958d}.rail-foot{margin-top:auto;display:grid;gap:12px;border-top:1px solid #3c3a34;padding-top:18px}.rail-foot .live{font-size:12px;line-height:1.7}.live-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--npc-acid);margin-right:7px}.rail-foot button{color:#d8d5cb;border-color:#55534d;background:transparent}.rail-foot .email{font-size:11px;overflow-wrap:anywhere;color:#b4b1a8}.inbox{border-right:1px solid var(--npc-line);display:flex;min-height:0;flex-direction:column;background:#f8f6ef}.inbox-head{padding:25px 22px 18px;display:grid;gap:16px;border-bottom:1px solid var(--npc-line)}.heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.site-select{font-size:14px;font-weight:600;border-color:#a29d91;background:var(--npc-paper-bright)}.search-row{display:flex;gap:8px}.search-row input{min-width:0}.search-row button{padding:8px 13px}.tabs{display:flex;gap:6px;overflow:auto;padding-bottom:2px;scrollbar-width:thin}.tabs button{flex-shrink:0;border-color:transparent;border-radius:9px;padding:6px 11px;min-height:36px;background:transparent;font-size:12px}.tabs button[aria-pressed=true]{background:var(--npc-ink);color:var(--npc-paper-bright)}.list{overflow:auto;flex:1}.list-caption{padding:13px 22px;font-size:11px;color:var(--npc-muted);display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid var(--npc-line)}.thread-row{width:100%;border:0;border-bottom:1px solid #e2ded4;border-radius:0;display:grid;gap:9px;text-align:left;padding:19px 22px;min-height:122px;background:transparent;position:relative}.thread-row:hover{background:#eeebe2}.thread-row.selected{background:var(--npc-paper-bright);box-shadow:inset 3px 0 var(--npc-signal)}.thread-row .meta{font-size:10px;display:flex;justify-content:space-between;color:var(--npc-muted);font-weight:400;gap:10px}.thread-row .name{font-size:14px;display:flex;justify-content:space-between;gap:10px}.thread-row .preview{line-height:1.6;font-size:12px;font-weight:400;color:#59574f;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.badge{display:inline-flex;align-items:center;border-radius:6px;padding:3px 6px;font-size:10px;font-weight:500;background:#e7e3d8;color:#535047;white-space:nowrap}.badge.attention{background:#fff0e7;color:var(--npc-signal-ink)}.badge.good{background:#f3ffd0;color:#516000}.count-dot{width:6px;height:6px;border-radius:50%;background:var(--npc-signal);display:inline-block;margin-right:5px}.detail{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--npc-paper-bright)}.detail-head{padding:24px 30px;border-bottom:1px solid var(--npc-line);display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.detail-head p{margin-top:7px;font-size:12px;color:var(--npc-muted);line-height:1.6}.detail-actions{display:flex;gap:8px;flex-shrink:0}.detail-body{padding:28px 30px;overflow:auto;flex:1;min-height:0}.empty{height:100%;display:flex;align-items:center;justify-content:center;padding:32px}.empty-content{max-width:420px}.empty .emblem{font-size:42px;font-family:Consolas,monospace;color:#9e9a8e;margin-bottom:28px}.empty h2{font-size:30px;line-height:1.25}.empty p{font-size:13px;color:var(--npc-muted);line-height:1.8;margin-top:12px}.metrics{display:grid;grid-template-columns:repeat(3,1fr);margin:30px 0;border-block:1px solid var(--npc-line)}.metric{padding:18px 14px;border-right:1px solid var(--npc-line)}.metric:first-child{padding-left:0}.metric:last-child{border-right:0}.metric span{display:block;font-size:11px;color:var(--npc-muted)}.metric strong{display:block;font-size:27px;margin-top:10px}.source-health{display:grid;gap:12px;font-size:12px;margin:20px 0}.source-health>div{display:flex;gap:12px;justify-content:space-between}.source-health .bad{color:#9a294d}.messages{display:flex;flex-direction:column;gap:20px}.message{max-width:min(80%,600px);align-self:flex-start}.message.staff{align-self:flex-end}.message .bubble{border:1px solid var(--npc-line);border-radius:4px 14px 14px 14px;padding:14px 17px;background:var(--npc-paper);line-height:1.8;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}.message.staff .bubble{background:#1d1c19;color:var(--npc-paper-bright);border-color:#1d1c19;border-radius:14px 4px 14px 14px}.message .stamp{font-size:10px;color:var(--npc-muted);margin-top:7px}.message.staff .stamp{text-align:right}.composer{padding:17px 28px 20px;border-top:1px solid var(--npc-line);background:var(--npc-paper-bright)}.composer textarea{min-height:84px;max-height:180px}.composer-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:10px}.composer-foot p{font-size:11px;color:var(--npc-muted);line-height:1.5}.record-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:22px 0}.record-fields dt{font-size:11px;color:var(--npc-muted);margin-bottom:6px}.record-fields dd{margin:0;font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.record-text{font-size:14px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere;border-block:1px solid var(--npc-line);padding:22px 0;margin:20px 0}.section{margin-bottom:28px}.section h3{font-size:14px;margin-bottom:16px}.note{padding:14px 16px;background:var(--npc-paper);border-left:3px solid var(--npc-line);font-size:12px;line-height:1.8;color:#59574f}.settings-form{display:grid;gap:16px;max-width:600px}.settings-panel{border:1px solid var(--npc-line);padding:20px;border-radius:16px;margin-top:18px}.settings-panel h3{margin-bottom:12px}.site-line{padding:12px 0;border-bottom:1px solid var(--npc-line);font-size:13px;display:flex;justify-content:space-between;gap:16px}.site-line small{display:block;font-size:11px;color:var(--npc-muted);margin-top:6px;overflow-wrap:anywhere}.site-key{background:var(--npc-ink);color:var(--npc-paper-bright);padding:16px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8;font-size:12px;margin-top:12px;border-radius:12px}.error{color:#9a294d;background:#fff0f4;border:1px solid #ffc4d9;padding:12px;border-radius:10px;font-size:12px;line-height:1.6}.mobile-back{display:none}#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:var(--npc-ink);color:var(--npc-paper-bright);padding:13px 20px;border-radius:12px;z-index:50;max-width:90vw;font-size:13px;box-shadow:0 12px 32px #0002}#toast:empty{display:none}.boot{padding:50px}.load-more{margin:16px 22px}.contact-title{display:flex;gap:12px;align-items:center}.avatar{width:44px;height:44px;display:grid;place-items:center;border:1px solid #d5cfc1;background:#ece8de;border-radius:12px;font-size:18px;font-weight:600;flex-shrink:0}.detail .tag{display:inline-flex;font-size:10px;background:var(--npc-paper);border:1px solid var(--npc-line);padding:4px 7px;border-radius:5px}.split-controls{display:grid;grid-template-columns:1fr 1fr;gap:12px}.empty-list{padding:30px 22px;color:var(--npc-muted);font-size:13px;line-height:1.8}.full-section{padding:26px;overflow:auto;height:100%}.select-hint{color:var(--npc-muted);font-size:12px;line-height:1.7}.form-feedback{font-size:12px;color:var(--npc-signal-ink);line-height:1.7}pre{white-space:pre-wrap;overflow-wrap:anywhere}.link-button{display:inline-block;border:1px solid #7b7870;border-radius:12px;padding:12px 16px;text-decoration:none;font-size:12px;color:var(--npc-ink);min-height:44px}@media(min-width:1500px){.workspace{grid-template-columns:220px 390px minmax(0,1fr)}.detail-body{padding:32px 44px}}@media(max-width:1050px){.workspace{grid-template-columns:164px 300px minmax(0,1fr)}.rail{padding:24px 10px}.rail .brand{gap:8px}.rail .brand b{font-size:14px}.detail-head{padding:20px}.detail-body{padding:22px}.composer{padding:16px 20px}.record-fields{grid-template-columns:1fr}}@media(max-width:760px){.workspace{grid-template-columns:1fr;grid-template-rows:auto 1fr;padding-bottom:env(safe-area-inset-bottom)}.rail{padding:12px 16px;gap:14px}.rail .brand{display:none}.rail nav{display:flex;gap:2px;overflow:auto}.rail nav button{min-height:44px;flex:1;white-space:nowrap;justify-content:center;gap:6px;font-size:12px;padding:8px}.rail nav .num{display:none}.rail nav button[aria-current=true]{border:0;background:#33312a;box-shadow:inset 0 -2px var(--npc-signal)}.rail-foot{display:none}.inbox-head{padding:18px 18px 12px;gap:13px}.inbox-head h1{font-size:24px}.inbox{border:0;min-height:0}.detail{display:none;grid-row:2;height:100%;overflow:hidden}.workspace.detail-open .inbox{display:none}.workspace.detail-open .detail{display:flex}.detail-head{padding:16px;align-items:center}.detail-head h2{font-size:17px}.detail-head p{font-size:11px}.detail-actions button{padding:7px 10px;font-size:11px}.mobile-back{display:inline-flex;flex-shrink:0}.detail-body{padding:20px 16px}.composer{padding:14px 16px max(14px,env(safe-area-inset-bottom))}.composer-foot{align-items:flex-end}.composer-foot p{max-width:200px}.message{max-width:90%}.login{grid-template-columns:1fr}.login-brand{padding:26px;min-height:210px;gap:24px}.login-brand h1{font-size:34px}.login-brand p{display:none}.login-brand .brand{display:none}.login-form{padding:32px 24px}.empty h2{font-size:26px}.detail-head .contact-title{gap:8px}.avatar{width:34px;height:34px;font-size:14px}.full-section{padding:20px 16px}.record-fields{gap:16px}.split-controls{grid-template-columns:1fr}.metrics{margin:22px 0}.metric{padding:14px 8px}.metric strong{font-size:24px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{transition:none!important;animation:none!important;scroll-behavior:auto!important}}


.rail .brand-mark{width:34px;height:34px;font-size:11px;flex-shrink:0}.rail .brand b{font-size:15px;white-space:nowrap}.search-row button{flex-shrink:0;white-space:nowrap}.search-row input{flex:1;width:0}@media(max-width:1050px){.rail .brand b{font-size:13px}}

/* NPC orange and white surfaces; solid orange actions use white labels. */
.login-brand{background:var(--npc-paper-bright);color:var(--npc-ink);border-right:1px solid var(--npc-line)}.login-brand p{color:var(--npc-muted)}.login-brand .eyebrow{color:var(--npc-signal-ink)}.brand-mark{background:var(--npc-signal-ink);color:#fff}.brand-mark:after{background:#fff}.rail{background:var(--npc-paper-bright);color:var(--npc-ink);border-right:1px solid var(--npc-line)}.rail .eyebrow,.rail nav .num,.rail-foot .email{color:var(--npc-muted)}.rail nav button{color:var(--npc-muted)}.rail nav button[aria-current=true]{background:#fff0e7;color:var(--npc-signal-ink)}.rail-foot{border-color:var(--npc-line)}.rail-foot button{color:var(--npc-ink);border-color:var(--npc-line)}.live-dot{background:var(--npc-signal-ink)}.dark{background:var(--npc-signal-ink);color:#fff;border-color:var(--npc-signal-ink)}.dark:hover{background:#97240d}.tabs button[aria-pressed=true]{background:#fff0e7;color:var(--npc-signal-ink)}.message.staff .bubble{background:#fff0e7;color:var(--npc-ink);border-color:#e9baa6}.site-key{background:var(--npc-paper);color:var(--npc-ink)}